Dementia care at home in London
Familiar faces, steady routines and plenty of patience. Viola introduces vetted, self-employed carers who help people living with dementia stay safe and settled in their own home.
- Same familiar carer
- Hourly, live-in or overnight
- From £20 an hour
Why home can be the right place
For many people living with dementia, home is where they feel most like themselves. The chair by the window, the kettle in the same place, the walk to the corner shop: familiar surroundings can make each day easier to understand and less frightening.
What usually helps most is consistency. The same carer, arriving at the same time, following the same routine. Viola introduces you to a vetted, self-employed carer who suits your loved one’s personality and needs, and we aim to keep the same person coming so trust can build over time. If the match is not right, we introduce someone else.
Needs change as dementia progresses, so the support can change too. You might start with a few hours a week of company and prompts, add overnight care when nights become unsettled, and later consider live-in care. You agree the arrangements directly with the carer, and we handle the agreement, invoicing and payments.
Signs it might be time for dementia support at home
- Meals are being skipped or food is going off in the fridge
- Medication is forgotten or taken twice
- Your loved one is getting lost on familiar routes or going out at odd hours
- The hob, taps or front door are being left on or open
- They seem withdrawn, anxious or more confused in the late afternoon and evening
- You are worried every time you are not there, and it is affecting your own health or work
How a carer can support someone living with dementia
Keeping a routine
Getting up, meals, walks and bedtime at familiar times, which helps the day make sense.
Gentle prompts
Reminders to eat, drink, wash, get dressed and take medication, given kindly and without rushing.
Meals and drinks
Cooking favourite dishes, eating together and keeping an eye on whether enough is being eaten and drunk.
A safer home
Noticing hazards, checking the hob and doors, and being there to reduce the risk of falls or wandering.
Company and activity
Old photos, music, puzzles, a walk in the park. Things that bring comfort and a sense of who they are.
Patience on hard days
Staying calm through repeated questions, confusion or frustration, and keeping the family in the loop.
Partner carers support everyday living. They do not carry out medical procedures.
More than 1,000 families across Europe have found care through Viola
★ 4.9 / 5 reviews- 1,000+families across Europe have found care through Viola
- 160,000+hours of care arranged
- 4countries: the UK, Ireland, the Czech Republic and Slovakia
- 4.9 / 5average review rating from families
“It was great working with Viola, Jan made all efforts to get the right person for my needs and it worked out very well. I highly recommend Viola for home help”
“Thank you for the professional approach of Viola and the caregiver. Everything went quickly and smoothly.”
“The service is provided by very helpful and pleasant people. I have never had a problem where they did not have a solution. I have also always been very satisfied.”
Hourly, live-in or overnight care?
Calculate your weekly price
The hourly rate is always £20, regardless of the day of the week, weekends or bank holidays. Travel costs are included, and there are no hidden fees or additional charges.
Calculate your overnight care
Overnight care starts from £140 per night. The carer stays awake and available all night, usually from 10pm to 8am, and other times can be agreed. It can be combined with hourly care during the day.
Live-in care prices
Prices start from £150 per day. The final rate depends on the level of support needed, and we will confirm it with you before anything is agreed.
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How much does dementia care at home cost?
Hourly care is £20 an hour, the same rate every day including weekends and bank holidays, with travel included. Overnight care starts from £140 per night, and live-in care starts from £150 per day (from £1,050 per week).
Will my mum or dad have the same carer each time?
That is the aim. Consistency matters a lot with dementia, so we introduce a carer who can commit to a regular pattern. If they are unavailable or not the right match, we introduce a replacement and help with the handover.
Do the carers have experience with dementia?
Tell us about your loved one’s stage and behaviour, and we will look for a carer with relevant experience where available. You can talk to the carer before anything is agreed and ask about the situations they have dealt with.
Can a carer stay with someone living with dementia day and night?
Yes. When someone needs support around the clock, live-in care may be the better option. The carer lives in the home and needs their own room. Long-term live-in care is usually arranged within 5 days.
Can the carer manage medication or medical needs?
Partner carers support everyday living. They can give reminders to take medication, but they do not carry out medical procedures. If your loved one needs nursing care, we will tell you honestly.
